Contact Us

Contact 01304389922 to book an appointment or to make an enquiry

Delivery Charges

 


Orders are sent by recorded delivery and should be with you 2-3 working days after dispatch. Orders will require a signature upon arrival to ensure delivery has been successful.

 


Refund Policy

If you change your mind about your purchase, please return the unused goods to us within 14 days, and we will offer you an exchange or a refund.

If you wish to return an order, the seals on the products must not be brocken or damaged and should be returned to The White House, 28 Victoria Road, Deal, Kent. CT14 7BH. If you have changed your mind about your order, postage back to us is at your own expense. If the return is because we have made an error with the order, we will reimburse the postal cost to you.

Should a product be faulty please return it for inspection to the address above and in the event that a product is found to be below standard we will refund or replace the product to you and reimburse you the cost of returning the item to us.

This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed

CONTACT US

For Internet orders and queries -

If you need to contact us regarding an internet order you have placed or a query you have concerning the products or service you have received on this site please contact us first by email at :

customerservices@whitehousekent.co.uk

Alternatively, you may call us on 07817165051. As this is a genuine working Salon we may not be able to answer your call immediately, so please leave a message, which will be returned as soon as possible.

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